Survivors Outreach Services

Operating Hours: Monday through Friday 7:00 a.m. to 4:30 p.m.

Dear Family Member,

On behalf of the Redstone Arsenal Community, please accept my sincere gratitude for the faithful, dedicated service and sacrifice your loved one made for our country. I would like to assure you that you will always be considered a part of the Army Family. As further recognition and appreciation of the significance of your loved one's sacrifice, the Chief of Staff and Secretary of the Army approved a new initiative on April 24, 2008; Survivor Outreach Services (SOS). The intent of this comprehensive program is to ensure continued support as needed and desired by eligible Family Members for the duration of their immediate and long term care requirements in the following areas: Army benefits, financial counseling, grief counseling and support services, estate planning, will preparation, probate planning, assistance in the preparation of estate related tax documents, and life skills education.

We strive to provide the highest quality of services to our Surviving Family Members of Fallen Warriors. As such we want to provide you with information on the SOS program in your area. The SOS staff stands ready to serve you and answer your questions. I would like to offer you the opportunity to participate in the program by providing feedback on services you received so that we can gain a better understanding of the needs and services that you and other Survivors of our Fallen Warriors may require.

If you are currently assigned a Casualty Assistance Officer, the assistance officer will continue to be your primary contact for benefits and entitlements until his/her duty requirements are complete. If you no longer have an active Casualty Assistance Officer, but require or desire additional services you may visit or contact your Army Community Service Family Advocacy Program Manager or the Relocation Program Manager, Building 3888, Redeye Road, Redstone Arsenal, AL.

If you need immediate assistance, you may phone 256-876-5397. We want to ensure you receive all the services and benefits entitled to you for the service and sacrifice of your loved one.

Sincerely,
Robert M. Pastorelli
Colonel, US Army
Garrison Commander

Fort Rucker serves as a Casualty Area Command for all counties of Alabama, except for the counties served by Fort Benning, namely Autaga, Bullock, Chambers, Chilton, Coosa, Elmore, Lee, Macon, Montgomery, Russell and Talapoosa. Fort Rucker also serves the Florida panhandle counties of Bay, Calhoun, Escambia, Gulf, Holmes, Jackson, Okaloosa, Santa Rosa, Walton and Washington. For more information, phone 334-255-9311 or 334-255-9081.

Organizations for Surviving Spouses

My Soldier, My Fallen Hero
LOCATION: BICENTENNIAL CHAPEL
Bldg. 376, Goss Road
Redstone Arsenal, AL 35898
TIME: TUESDAYS 10:00 am
POC: OFFICE OF THE CHAPLAIN (256) 842-2176;
Jenna Henderson (256) 529-8265 or
Emily McFall (256) 318-4400

Website to find photos and information about fallen heros, please click here

For the entire Survivors Outreach Services Brochure, please click here

Link for information/details about Gold Medal of Remembrance

HELPFUL LINKS

• Tragedy Assistance Program For Survivors (TAPS)
• Survivor Outreach Service coordinator, 256-876-5397, Army Community Service, Bldg 3338, Redeye Road, Redstone Arsenal, AL 35989, email Virginia.dempsey@conus.army.mil or mary.breeden@conus.army.mil
• Casualty Assistance Program : 256-876-4252/3148, Military Personnel Office, Bldg 3494, Hercules Road, Redstone Arsenal, AL 35898 email Johnny.d.hawkins@conus.army.mil
• Army Community Service, Family Advocacy Program or Relocation Assistance Program: 256-876-5397, Bldg 3338, Redeye Road, Redstone Arsenal, AL 35898 email virginia.dempsey@conus.army.mil or mary.breeden@conus.army.mil
• Office of the Chapel: 256-842-2174/2176, Bldg 376, Goss Road, Redstone Arsenal, AL 35898 email marvin.luckie@conus.army.mil
• Public Affairs: 256-842-0561, Bldg 4488, Martin Road, Redstone Arsenal, AL 35898