Army Emergency Relief
Building 3338, Redeye Rd256-876-5397
Operating Hours: Monday through Friday 7:00 a.m. to 4:30 p.m.
Mike Burden - Army Emergency Relief Officer
email - edwin.burden@us.army.mil
Army Emergency Relief can be reached after duty hours, on weekends and during holidays by calling 1-877-272-7337.
** FREQUENTLY USED TELEPHONE NUMBERS TO ACCESS BENEFITS AND SERVICES AT REDSTONE ARSENAL, ALABAMA FOR: ACTIVE DUTY MILITARY, RESERVE, NATIONAL GUARD, RETIRED MILITARY AND DEPARTMENT OF ARMY CIVILIANS AND THEIR FAMILY MEMBERS---ONLY Click here
Emergency cases are seen on a walk-in basis from 0730-1600, Monday-Friday.
Who does AER help?
- Active duty Soldiers, single or married, and their dependents
- ARNG and USAR Soldiers on continuous active duty for more than 30 days and their dependents (Title 10, USC)
- Soldiers retired from active duty for longevity or physical Disability, and their dependents.
- ARNG and USAR Soldiers who retired at age 60, and their dependents.
- Surviving spouses and orphans of Soldiers who died while on active duty or after they retired.
What can AER do?
Help with emergency financial needs for:
Food, rent or utilities
Emergency transportation and vehicle repair
Funeral expenses
Medical/dental expenses
Personal needs when pay is delayed or stolen
Did you know that AER also provides scholarships for dependent children of Army Soldiers? This includes dependents of Soldiers on active duty, retired, or deceased while on active duty or after their retirement. Applications are available each year for the upcoming school year beginning in November with a submission deadline of 1 March.
The Overseas Spouse Education Assistance Program (SEAP) is a need-based education assistance program designed to provide Army spouses, residing with active duty Soldiers in Europe, Korea, Japan and Okinawa Commands only, with financial assistance in pursuing educational goals. The purpose of the program is to assist spouses in gaining the education required to allow them to qualify for increased occupational opportunities.
In 2006 AER implemented the Stateside Spouse Education Assistance program as a secondary AER mission to help Army families with the costs of post secondary undergraduate level education and vocational training to prepare spouses for the job market. Applicants must be: the spouse of an Army Soldier on active duty, or retired, and residing in the United States or a widow(er) of an Army soldier who died while on active duty, and residing in the United States.
For more information about the AER scholarship programs visit the AER website, www.aerhq.org Mike Burden - Army Emergency Relief Officer
email - edwin.burden@us.army.mil
What can't AER do? Help pay for nonessentials What kind of assistance can I expect? What should I bring with me? Can my spouse get AER help if I'm away? Do I have to contribute to AER to get help? How can I help? AER Headquarters Website: Click Here
Finance ordinary leave or vacation
Pay fines or legal expenses
Help liquidate or consolidate debt
Assist with house purchase or home improvements
Help purchase, rent or lease a vehicle
Cover bad checks or pay credit card bills
An interest-free loan
A grant (an outright gift of funds) if repayment of loan will cause undue hardship.
Or, part loan and part grant
Military ID card
Leave and Earnings Statement
Leave/PCS orders
Substantiating documents (car repair estimate, rental agreement, utility bill, etc.)
Yes. Your spouse should bring:
Power of Attorney
Military ID Card
Substantiating documents
No. If you are eligible for AER assistance and have a valid emergency need, AER will help.
Remind fellow Soldiers about AER when they have financial emergencies.
Ensure your spouse knows about AER.
Give your spouse a power of attorney for emergency use.
Support AER with a contribution and encourage others to contribute.
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