Army Emergency Relief

Building 3338 Redeye Road
256-876-5397

Hours of Operation:
Monday - Friday 7:00am - 4:30pm

Army Emergency Relief can be reached after duty hours, on weekends and during holidays by calling 1-877-272-7337.

** FREQUENTLY USED TELEPHONE NUMBERS to access benefits and services at Redstone Arsenal, Alabama... FOR ACTIVE DUTY MILITARY, RESERVE, NATIONAL GUARD, RETIRED MILITARY AND DEPARTMENT OF ARMY CIVILIANS AND THEIR FAMILY MEMBERS---ONLY  Click here

Emergency cases are seen on a walk-in basis from 0730-1600, Monday-Friday.

AER Scholarships - Click here

Who does AER help?

• Active duty Soldiers, single or married, and their dependents
• ARNG and USAR Soldiers on continuous active duty for more than 30 days and their dependents (Title 10, USC)
• Soldiers retired from active duty for longevity or physical Disability, and their dependents.
• ARNG and USAR Soldiers who retired at age 60, and their dependents.
• Surviving spouses and orphans of Soldiers who died while on active duty or after they retired.

What can AER do?

Help with emergency financial needs for:

• Food, rent or utilities
• Emergency transportation and vehicle repair
• Funeral expenses
• Medical/dental expenses
• Personal needs when pay is delayed or stolen

Did you know that AER also provides scholarships for dependent children of Army Soldiers? This includes dependents of Soldiers on active duty, retired, or deceased while on active duty or after their retirement. Applications are available each year for the upcoming school year beginning in November with a submission deadline of 1 March.

The Overseas Spouse Education Assistance Program (SEAP) is a need-based education assistance program designed to provide Army spouses, residing with active duty Soldiers in Europe, Korea, Japan and Okinawa Commands only, with financial assistance in pursuing educational goals. The purpose of the program is to assist spouses in gaining the education required to allow them to qualify for increased occupational opportunities.

In 2006 AER implemented the Stateside Spouse Education Assistance program as a secondary AER mission to help Army families with the costs of post secondary undergraduate level education and vocational training to prepare spouses for the job market. Applicants must be: the spouse of an Army Soldier on active duty, or retired, and residing in the United States or a widow(er) of an Army soldier who died while on active duty, and residing in the United States.

For more information about the AER scholarship programs visit the AER website, AER Headquarters

What can't AER do?

• Help pay for nonessentials
• Finance ordinary leave or vacation
• Pay fines or legal expenses
• Help liquidate or consolidate debt
• Assist with house purchase or home improvements
• Help purchase, rent or lease a vehicle
• Cover bad checks or pay credit card bills

What kind of assistance can I expect?

• An interest-free loan
  
• A grant (an outright gift of funds) if repayment of loan will cause undue hardship.
  
• Or, part loan and part grant

What should I bring with me?

• Military ID card
  
• Leave and Earnings Statement
  
• Leave/PCS orders
  
• Substantiating documents (car repair estimate, rental agreement, utility bill, etc.)

Can my spouse get AER help if I'm away?

Yes. Your spouse should bring:

• Power of Attorney
  
• Military ID Card
  
• Substantiating documents

Do I have to contribute to AER to get help?

No. If you are eligible for AER assistance and have a valid emergency need, AER will help.

How can I help?

• Remind fellow Soldiers about AER when they have financial emergencies.
  
• Ensure your spouse knows about AER.
  
• Give your spouse a power of attorney for emergency use.
  
• Support AER with a contribution and encourage others to contribute.
  

AER Headquarters Website: AER Headquarters

Visit Army One Source by clicking here